Originally Posted by
aliv
My corporate travel agent booked me onto DL flights. Never had an issue to go to delta.com and select seats that I like immediately after booking. But now I get this really uncool pop-up during the seat selection:
UNABLE TO ASSIGN SEATS
Your ticket was booked through a travel agency or online booking source, and certain seats are not immediately available for assignment. Seat selection generally becomes available 24 hours after booking
Is this new? Is this a new undocumented Medallion benefits?
Cheers!
As noted above, this is common with some 3rd party sites. For example, government reservations are booked through the Defense Travel System, and aren't ticketed until 3 business days before the trip begins. Since the trip is not ticketed, you can't select "Preferred" or "EC" seats online (HINT: you can, for now, at least select "Preferred" seats through the DL Mobile App - EC seats still come up blocked). Once the flight is ticketed, you can select any seat you're entitled to - Preferred or EC.