Originally Posted by
Cana2013
Have you received the 30k miles yet?
Nope! After 2 emails where they said they would deposit them in 3-5 days I got this:
I apologize for the delay in writing back to you. We were expecting a reply from our concerned department.
Now upon checking with the concerned department, we have been informed that there is a delay of 8-10 weeks from the back-end to award the Cardmembers with the remaining bonus points. This is an ongoing issue and we are aware of it. All the Cardmembers with similar offers are facing the same delay and we are trying to get the process expedited.
Thus, please be assured that you will be awarded with the remaining bonus points in the above mentioned timeframe. We apologize for this unintended delay.
If there's anything else we can assist you with, please remember we're just an email away!
My 3rd statement is issued in about 11 days so we'll see if anything happens then.