Originally Posted by
tryinginvain
This was their response today - so now we'll see what happens:
I understand that you were supposed to receive 30,000 bonus points upon spending $500.00 in the first 3 months of your Cardmembership with us. As I can see that you have met this threshold, I have immediately raised a request to our concerned department.
It will take them 3-5 business days to provide an update on the matter. Once they accommodate your request, the said amount of points will be allocated to you.
You can check back with us after the above mentioned timeframe to see if an update has been received.
We seek your patience and cooperation in resolving this issue.
Have a pleasant day ahead!
Have you received the 30k miles yet?