So much negativity on the boards recently.
I had a great flight from SFO-HNL yesterday. Every single encounter with United personnel was a pleasure, from check-in, to gate, to crew on-board. Flight was packed, with lots of standbys and the gates agents were awesome about processing everyone and being really nice despite the stress of trying to close the flight on time. One came on board with a handful of boarding passes to move pax forward. The FA in F (Ariel, I think) was absolutely amazing. She must have refilled my water glass twenty time. It didn't hurt that after CPU'ing to J on an L fare, I got the double bump (Op up?) into F on an old three-class 772.