It is not a user error -- it's a problem with CrossOver/WINE.
There are no plans for a separate Mac version at this time.
Isn't it about time you provided some REAL support to Mac users? We are paying you for a service, & all we get is the above response. As a supplier YOU have the ability to negotiate with Crossover/WINE developers on behalf of a large group of users. Leaving it up to each individual Mac user is unacceptable.
Your other responses to Mac users is equally unacceptable. The large majority specifically choose a decent OS to overcome the security issues of 2nd class Microsoft offerings & are unwilling to pay for the "privilege" of installing a compromised OS on our hardware.