Cancelling LNF rate
Hi all, I have a successful LNF in which I booked 9 rooms. We were doing a self guided group tour to Vietnam. Well, our trip got postponed and I cancelled the LNF rate booking online, which on the reservation details page it shows that I can cancel up to the date prior to arrival. Well, the hotel manager emailed me and stated he had charged my credit card and that it was an advanced purchase rate? The original booking rate was indeed advanced purchase, but I have always thought that once LNF is approved, it becomes a flexible rate as I have cancelled other LNF rates with no problems in the past? Has someone else had experience cancelling LNF rate booking? Thanks
Last edited by babypuwet; Oct 25, 2013 at 5:56 pm
Reason: A