Originally Posted by
Cathay Boy
Whether it's new UI or old UI the most important thing is ease of use. The current UI simply stinks in that department. People go online not to look at cool images or cool functionalities. For an airline website they want ease of attaining information, reserve flight, and manage their reservations.
Can you send them to SQ? SQ's inept IT department is still so screwed up even after it upgraded to Amadeus in 2012. I couldn't even it to work on a simple fare - LON-SIN-SYD-LON. It just keeps crashing.