Originally Posted by
jmgriffin
Thanks for all the suggestions. I stayed at the Hyatt Regency Reston on Sunday night. I didn't get the extra points though because the Regency Club is open for breakfast on Monday morning. You only get the bonus points for Friday & Saturday night stays since the RC is closed Saturday/Sunday mornings:
At least I know for the future now!
One of the best excuses I have heard over the last years.
Please contact customer service to get the 2500 points.
I am a little bit shocked that the Regency Reston is coming up with such nonsense, I recommended this place multiple times over the last years...
Just another Hyatt taking the biscuit...