Originally Posted by
Marcusm
This was the subject of a discussion on Radio 4's consumer show "You and yours" today (starting at noon). Flyertalk got a good mention; the particular consumer was permitted to "inherit" his late father's BA Miles (now Avios) as a result of an exchange with BA's "official lurker" (unnamed but I guess we can assume Nicci) on Flyertalk.
That's great.
I suspect that one of the reasons why the informal route is preferred by BA is that a formal route wold require either a probate certificate being requested or an assignment declaration sought from every living member and a way of keeping them up to date ......