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Old Oct 22, 2013, 1:22 pm
  #11  
seawolf
Original Member
 
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,670
Of course, as with any large organization, YMMV.

I just came back on an UA-issued award on LH (CDG-FRA). LH doesn't not allow standby and won't change other airline issued ticket. I had an 10 hour connection at CDG. Went to LH check-in asked and nicely to switch to an earlier flight; agent confirmed me on the spot gratis. Shrunk my 10-hour connection down to a 2-hour connection.
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