Originally Posted by
Speedbird218
The agency CX are using one of the best at getting the user experience right and will have learnt from doing a number of other airline sites they have done.....
Interesting...I just took the survey and provided feedback. The screenshots miss the mark in my humble opinion.
I think aa.com is probably one of the better airline websites (wish I could be as complementary about the inflight experience!). Info is front and centre, prominent, clean, and easy to read and use.