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Old Oct 22, 2013 | 7:58 am
  #10  
ChrisLi
15 Years on Site
 
Join Date: Jan 2008
Location: Hong Kong
Programs: BA Gold, JGC Sapphire, OZ Diamond, AF Silver, CX GR, Marriott Lifetime SL
Posts: 3,598
Originally Posted by Speedbird218
Interesting that CX have put this out in the public domain. I have worked with the design agency that are doing the new look and they normally test it with focus groups.
They actually put it on focus group, that's call CX insight, an invitation only focus group with a lame (350 Asiamiles per Quarter) bounty but actually fly them (and use their service)
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