Originally Posted by
Cathay Boy
Whether it's new UI or old UI the most important thing is ease of use. The current UI simply stinks in that department. People go online not to look at cool images or cool functionalities. For an airline website they want ease of attaining information, reserve flight, and manage their reservations.
The agency CX are using one of the best at getting the user experience right and will have learnt from doing a number of other airline sites they have done.....
