FlyerTalk Forums - View Single Post - Long Call Center Hold/Wait Times, Post-March 3 System Integration
Thread: Long Call Center Hold/Wait Times, Post-March 3 System Integration
View Single Post
Old Oct 21, 2013 | 10:43 am
  #154  
coolbeans202
30 Nights
1M
40 Countries Visited
20 Years on Site
 
Join Date: Jun 2004
Location: Washington, DC
Programs: UA Gold 1MM, AA EXP, HH Diamond, MR Gold, Avis PC, Hertz PC
Posts: 1,263
I recently had to call ANA to get seat assignments for flights booked as a UA codeshare. I was on hold for over 40 mins. While certainly frustrating, long hold times are not solely a UA phenomenon.
coolbeans202 is offline  
Reply