This story is amazing for several reasons, IMO . . . .
1) Congrats to the OP, or should I call you Columbo, for superb private detective work!
2) You got what you deserved and earned!
3) It proves to the nay-sayers who post here, that it, not only happens, but . . . . .
4) They
KNOW it's wrong to do this!!!
Normally, when it comes to customer serivce issues, once I get resolution to my issue locally, I don't usually send a comment to HQ. I think, in this case, the OP should definitely write in and send the pic. Will they care? Probably not.
Have GREAT trip to Thailand, and, if, by chance, you're still in BKK in early December, I'll buy you a Singha beer!
Shena is DEAD tonite!!!
DT
edited to add . . . .
Re: Low battery: Your flight is supposed to have AC power ports in F. I know, the icons on DL.com aren't always accurate. Just a reminder, as many people seem to either forget they're there, or don't even know about them!