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Thread: Cannot check-in on-line. "Please proceed to the airport for assistance"
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Old Oct 14, 2013 | 5:57 pm
  #8  
drowelf
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Originally Posted by USFdonWill
Yes, typically need to verify your passport and/or visa.
Most likely. I've been traveling to/from Canada 3-4 times a month for the past decade and about every 18-24 Months I get this. When I check in at the airport, the kiosk will request that i scan my passport. After that I'm good. It always seems to happen when I'm returning from Canada, never had it happen on an outboard journey.
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