FlyerTalk Forums - View Single Post - Delay in AGR Points Posting?
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Old Oct 9, 2013 | 8:40 am
  #7  
AGR Insider
Company Representative - Amtrak
 
Join Date: Feb 2010
Location: Washington, DC
Programs: Amtrak Guest Rewards (Select Executive)
Posts: 528
48 hours is pretty much the absolute best case scenario, given an overnight batch takes place (one after the other) in each of two systems that capture and transmit ticket lift info from our ticketing system to our points system. If you see points post in under 2 days, I'd be really quite surprised But it can certainly take longer than that depending on internal processing, which is why we ask people wait a certain amount of time to submit a missing points request.


Anthony
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