Originally Posted by
Dave Noble
If Jetstar has chosen to apply its own rules then c'est la vie . You are in no worse a position than anyone flying Jetstar to USA
Regardless, have you actually spoken to Jetstar yet to clarify if the allowance in booking in 20Kg or 2 pieces?
If it is 20Kg, have you worked out a solution to your issue?
Its 20kgs on their system. I said a few times, i will ring them when im back in australia. If its 20kg, ill pay the excess baggage online, way cheaper.
A change will cost me 3500 points and $80, not worth it.
This is all about principle for me. If qantas cant give an accurate quote, then they shouldnt give one at all. It should be clear at booking, FLASHING in big font, this is what you will get, or bggage will be that of first carrier etc... They cant change it when im not looking, thats not a good business practice. As for jetstar, their website is very hard to find specific details and their rules and regs of carriage is conveniently linked to an error page. They are beginning to resemble easyjet or ryan air.