FlyerTalk Forums - View Single Post - How long before the Concierge Service is gutted?
Old Sep 29, 2013, 8:38 am
  #5  
ac777
 
Join Date: Jan 2003
Location: AC SE, SPG Lifetime Plat, ACMM
Posts: 3,535
It will be gutted next year after they have announced the SE benefits. You can protest but you will be told that "in the interests of being fair to all passengers and economic considerations this benefit has been identified by our focus group as being unnecessary. In keeping with our listening to our customers policy we have therefore cancelled this benefit"
ac777 is offline