FlyerTalk Forums - View Single Post - How long before the Concierge Service is gutted?
Old Sep 29, 2013, 5:30 am
  #1  
Far Siren
formerly known as DeltaNYC
 
Join Date: Mar 2002
Location: YYZ, mostly...
Programs: AC SE100K / BA Bronze / Marriott Ambassador (LT Plat) / Hilton Diamond / IHG Plat
Posts: 1,704
How long before the Concierge Service is gutted?

Since I've never been an SE, I never got a chance to experience the Concierge Service. But from what I've read here, it's one of the most sought-after perks of being an SE100K.

With all the recent cutbacks, devaluations, gutting of the FF program - whatever you want to call it - do you guys not think that the Concierge Service is also in AC's crosshairs?

The website indicates that there are 150+ concierge agents in the workforce, and quite a few stationed outside of N. America. This must have some impact on AC's bottom line.

Finally, if they did decide to do away with this program, would it influence your decision to go for SE100K status?
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