Originally Posted by
cme17
I am pleased this is happening. I am not sure what happened last Wednesday when the belts were down. People who were at the First checkin who missed their flights had to queue again to get rebooked - I didn't notice anyone with an IPad - including the Premium manager!
Your too quick
I was about to bring up the same issue from Wednesday.
It's a big shame that HAL doesn't seem to be investing as much in technology !
Mind you, BA allowed my mums flight to take off knowing that her bags had not been loaded, makes you wonder why nobody with access to this information via an iPad made her aware
Things were just as bad at LAX by all accounts where all the staff washed their hands of it and hid !
cs