Originally Posted by
subject2load
To provide some background context : I was particularly keen to fly this sector on the 777 with suite, and was also keen on the afternoon departure. Hence my choice and booking in good time.
I am very conscious that late equipment changes can always be made due to last minute technical or 'operational' reasons and that EK are not alone in reserving the right to do this.
Is there, however, something improper about an airline taking money for a specific service in the knowledge that they might choose not to provide such a service as far as two months in advance of the departure date ....?
With 2 months notice , I am not sure that the EU compensation would apply ; there are several flights a day from Gatwick and Heathrow so shouldn't be that hard for them to rebook you on one of the other services; e.g. EK 2 from LHR at the same time ; of course , if this is not appealing, you definitely can cancel without penalty and with 2 months notice shouldn't be hard to find another option
I doubt very much that EK intended to take your money and then remove the 1st class option so doubt very much that anything improper occurred