Hello folks, looking for general thoughts & advice please ......

Back in July I booked a trip UK to New Zealand & back, consisting of seven sectors, all in F and a full revenue ticket.

I happened to make an email enquiry re chauffeur-drive service for my SYD stopover. Received a very prompt, courteous response which (in addition to covering my query) included the information that my first sector, LGW-DXB EK016 involves a change of equipment and will be operating as two-class only. This flight is in late November. I was told, quote "you have been re-booked to Business class. Please contact the nearest Emirates Reservations Centre to discuss the schedule change and re-book if necessary".

I have yet to follow up as requested and am wondering what options I am likely to be offered when I do so.

To provide some background context : I was particularly keen to fly this sector on the 777 with suite, and was also keen on the afternoon departure. Hence my choice and booking in good time.

I am very conscious that late equipment changes can always be made due to last minute technical or 'operational' reasons and that EK are not alone in reserving the right to do this.

Is there, however, something improper about an airline taking money for a specific service in the knowledge that they might choose not to provide such a service as far as two months in advance of the departure date ....?