Has anyone here experienced lounge agents or concierges showing you exactly where in the list you are? On Sep 13 FCO-YYZ, FCO agent said what ranking I was in on the list. On my return flight Sep 16 YUL-FCO, MLL lounge agent showed me his computer screen on where exactly I was in ranking for the upgrade (which I was very happy to see by the way as it was J1).
New policy?