Originally Posted by
mayodave
Just had a look on my account for renewal date and it doesnt have one and on the statements it doesnt show when I re-qualified.
Click on the "Frequent Flyers" menu at the top, then on "Account Balance" in the box on the left.
Then it should show your membership year in the middle of the page next to the title "Membership Details".
This new CX website is a navigation nightmare. Worse than BA which I thought was pretty bad.