Originally Posted by midlevels

Yes. Use KVS Tool and you can check the award availability yourself so that you know before calling whether or not it's open.

Yes, it costs money. Yes, it's totally worth it. I've used it 3 times to successfully check availability for BA upgrades.

Originally Posted by clazza

Thanks for that...all looked good until it said its Windows only. As I'm OSX, will need to bootcamp / parallels unless there are any other solutions out there