Originally Posted by
frontrangeFF
I can comment on your last paragraph. Mr. F, and I, both 1K's have had much better success getting upgrades since we have started booking separate records. I don't have stats available, but it is well over 90%, usually flying DEN-SJC-DEN.
Really? Interesting. Of course nothing in the upgrade process with UA would surprise me.
I wonder if your experience is random, or if having 2 seats "together" would slow down the processing -- like if only 1 seat became available. Frankly, I wouldn't care, if the computer just "stopped" upgrades until 2 seats became available -- or it became 24 hours before the flight and the records were split. But I do wonder if the computer somehow "passes over you" if you're two and gives it to a solo traveler below you on the list. If it's the latter, it's obviously best to always split the record in advance.