Originally Posted by
peteropny
I rent at BUF regularly, more often in the past. They don't have an Aisle but there is a counter in the garage where you can checkin rather than use the main counter. They are very nice in upgrading from what was reserved though sometimes out of necessity since the inventory is highly variable - last time I rented they had no sedans and I got a Grand Cherokee just missed an MKX and Infiniti FX.
Now that you mention it, I did have to stop at the booth in the garage. But you're right - they are pretty generous with upgrades.