FlyerTalk Forums - View Single Post - United Club changes (drinks and Wifi) - Sept/Oct. 2013
Old Sep 6, 2013, 1:29 pm
  #232  
DelrayChris
 
Join Date: Jan 2001
Posts: 1,877
Originally Posted by salesna
Some of us have expressed worry that UA would follow DL into the bottom shelf of the liquor cabinet. It may actually be worse than we feared.

The Gordon's vodka that's now the DL house pour is available online for anywhere from $12 to $16 a liter. The Bellows vodka that's now turning up at the UC costs $8.99 a liter. If price is an indication of quality, we're looking at drinks that will be crappier, and by a healthy margin, than what even DL serves.

Never let it be said that United is slavishly following the Delta playbook. When it comes to degrading the quality of the services it offers, the UC takes a back seat to no one.
Some family members of mine have a beverage ID number for their business. I know exactly how much wine and spirits cost. The volume discount UA would receive would be substantial.

This "nickel and diming" of customer service offerings and abundance of credit card perk idiocy just goes to show that UA management are more interested in their bonuses. But, that's what happens when you sell yourself to Wall Street as a publicly traded company. It's pretty pathetic and I am glad that I am not the one in charge. UA is a customer oriented business.
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