High-Touch TMC Travelbusiness Automates Seat Alerts With ExpertFlyer. (Subscription required for full article)
In a nutshell: Travelbusiness is an early adopter of EF's agent version. "ExpertFlyer adapted the technology for the agency market..."
- Great news for customers of this TMC.
- Great news for the EF business.
- Jury is out for the rest of us. Since great seats are a zero-sum game, I reckon we are worse off when more people are using EF and competing for the seats. If the investment enables EF to improve its service, I suppose we have some upside potential.