Originally Posted by wagon297

Over the weekend, i bought 2x$500 vanilla reload cards at CVS, and i lost one of them. I called the number on the back of vanilla card and they told me they treat the card as cash, there is no way to recovery or stop payment on the card. they also asked if i have the card serial no. which i don't have, there is only last 4 number of the card printed on the CVS receipt. I called Chase (the credit card i used for purchase) and they told me since this is instore purchase and it's a giftcard, they can't dispute the charge or claim insurance. I called CVS to ask them stop the payment to vanilla, they took my information and call me back within 10 business days.
Is there anyone has the same situation? what i need to do?
thanks in advance.