Join Date: Jul 2007
Location: Washington, D.C.
Programs: BA Gold Lifetime, AA 2M, Delta 2M, Hilton Diamond, Hertz President's Club, EK Platinum
Posts: 1,021
System Changes 2A to Another Seat - Automatically
I have three CX flights - all CX 807 - a 77W ORD-HKG in the next four months. For each flight I had called and reserved Seat 2A.
When I checked recently, all three seats were changed to either 1A or 2D.
When I called CX today they said that the system automatically changes these seats since they are "bassinet" locations. I am aware of this for a long time but have never had the system automatically revert me to another seat.
Finally - on another note. I can't use MMB since it how returns with a "System error" message for all three records.