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Thread: FIRST Elemis Spa negative feedback
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Old Sep 2, 2013, 8:28 am
  #36  
Cap'n Benj
 
Join Date: Sep 2007
Location: BOS
Programs: BA - Blue > Bronze > Silver > Bronze > Blue
Posts: 6,812
Originally Posted by jlsw7
Availability of spa treatments is poor. How many treatment rooms/providers are there at LHR T5A and T5B? 10-15? So, maybe 40 treatments provided per hour. How many CW or F passengers does BA carry out of LHR T5 each day? 10,000? We all understand that spa treatments are subject to availability, but they are an advertised benefit of flying in CW and F and yet the chances of being able to secure one are really low. There should be a lot more treatment rooms and providers.
My wife has never failed to get one when she's tried, probably checking in at the airport 3 hours or so in advance of the flight
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