Originally Posted by
Cathay Boy
Cathay website is not bad according to East Asian standards. I try to do anything on China Eastern, China Airlines, EVA airlines websites and will ultimately get nothing but errors with even the simplest things like picking a seat, and forget about the functionality of "English version" of their website, it's even worse. I am just glad I don't have to fly with them as much.
Probably because most of these traditional airlines see their websites as a non-revenue (or minimal) generating platform. If a company (Asian or American, it doesn't matter) derives most of it's revenue online then it would make sense that they would pay more attention to their site and fix issues in a more timely manner.