Been this way for weeks for me -- different times of day, different workstation OS, different browsers. It is more than irritating. Further there is the chicken and egg issue -- to contact their online services support from the US, the seeming best option is to fill out the form online. AFTER one files that out, the same %^$# internal system error message pops up. Yes, I can use Checkmytrip to verify status, but one would think this sort of issue which has persisted apparently on and off for months would get resolved. I'm glad that others are lamenting about this (and similar) issues with the Cathay Web site -- perhaps at some point, Cathay will engage in noise level management and allocate competent resources to resolve the problem.


"Due to internal system error, you are unable to proceed further. Please close the current browser and try again. Should this problem persist, please contact our Online Services Support."