Originally Posted by
Boraxo
The only time I have seen a queue (extremely rare) was when 2 or more of the SFO kiosks were out of service. At IAH I saw something like a dozen kiosks so no line even with higher passenger volume.
I was referring to the non-GE kiosks that CBP is rolling out for pre-processing non-GE travelers before they see an agent. Question was how these will expedite clearance when agents already take only 15-30 seconds for passengers with no issues.