Originally Posted by
Kinkora
Hmmm, so serving the needs/desires of the employees should be a higher priority than that of the customers.... that definitely explains a lot!
Actually, I didn't think the "guy" is right on at all - as long as the bag meets the requirements as set by the airlines I see no reason for his "rant". His utter contempt for customers is a an excellent example of why the public has a rather low opinion of airlines.
Please tell me how many years you've done this job ? So many of my former co workers are out on oji & will never work again all because of heavy luggage. Now there are other reasons also & one can get hurt also on bags that aren't "heavy" but again most oji's do come from the heavy bags.