Originally Posted by
heramato
Amazing. My average is 35/40 minutes per ticket. And speaking spanish!
It all depends on the CS agent you get. I did one in 15 minutes last week and two days ago it took me 60 minutes. Average is around 30 mins for me.
What I find funny is sometimes they charge you for two pax at once ($100) and sometimes they insist on charging you twice. You get the miles before you even get off the phone and sometimes it takes 3 days.