Originally Posted by
SpeedFreak
29th july was when i had filled the form for the ticket. 13th august is when i finally made the payment. 6000 rupees and 10k miles for syd-akl.
oh and i was on hold for 45 min today morning and when finally answered was informed within 10 sec all systems are down. what i didnt understand was if all systems were down and they couldnt do anything, why was i on hold for 45 min
I just hope things can change for the better once Etihad has more say ..
Anyone has experience with Etihad's ffp and customer service ?