FlyerTalk Forums - View Single Post - Memphis Marriott Downtown rebranded as a Sheraton
Old Aug 3, 2013, 2:07 pm
  #1  
bk3day
 
Join Date: Oct 2006
Programs: UA, bmi, AA, CO, DL, B6, AMEX, Hertz, Most Hotels
Posts: 3,002
Memphis Marriott Downtown rebranded as a Sheraton

Just received this email. What truly sucks is that i booked this upcoming ressie months ago, got a great rate, was planning on this being my final stay for the current MegaBonus & am not able to start looking for another Marriott stay

"Our records indicate that we are presently holding a reservation for you at the Memphis Marriott Downtown. Effective August 12, 2013, the hotel will no longer be associated with the Marriott name, but will continue normal operations as the Sheraton Memphis Downtown Hotel and your reservations will be honored.



Our reservation system will not show your reservation past this effective date. We encourage you to call the hotel directly at (901) 527-7300 should you need to re-confirm, change or cancel your current room accommodations. If you wish to make alternate Marriott arrangements, please call our worldwide reservations at 800-228-9290.



For our Marriott Rewards members, please be advised the hotel will gladly honor any existing reservations using your Marriott Rewards certificates; however they will need actual paper certificates at check-in. Please contact our Marriott Rewards office at 801-468-4000 to obtain a paper certificate, mentioning this letter to avoid any fees. Also, this property will be unable to award points or miles for your stay.


For guests wishing to utilize Marriott Gift Certificates, Incentive Awards, or Gift Cards, this property will be unable to accept these as a method of payment.



Thank you for your understanding. We look forward to welcoming you again on your business and vacation travels.
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