Originally Posted by
edy4eva
I don't think the issue is with the website though it's not impeccable.
You're getting the error because there are no published fares that could be used to price the routing you're after. Neither routings (DXB-HVB, and HVB-LHR) feature MEL in the transfer points.
Also QF only operates BNE-HVB.
Hope this helps.
Thank you for your effort. However I still think it is the website, I have often found the "no seats available" when looking at flights back from BNE to LHR, despite them being available.
In this particular case, I can book and get a price for LHR-MEL-BNE-HVB as the outbound (EK international flights and QF domestic) returning from BNE to LHR. The only leg I cannot book is the 35 minute hop from HVB to BNE where I am getting "seats unavailable".
This is wrong, as I said earlier, because seats are available on all legs if I simply do LHR-BNE-HVB and return.
So having MEL in my booking cannot be the problem as I can book the routing (without the HVB-BNE leg).
Customer services, bless them, is still telling me that I cannot book to Hervey Bay with EK....despite me having done it and travelled in May/June. Oh dear!