FlyerTalk Forums - View Single Post - United Airlines to Hold Live Webcast of Second-Quarter 2013 Financial Results
Old Jul 26, 2013 | 1:27 pm
  #122  
fly18725
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Originally Posted by BearX220
I didn't hear any discussion, actually, of this ploy to force diversion of spend to UA metal and away from *A carriers they'd prefer to book.

I'd surmise the analyst crowd would have taken a dim view of what amount to a customer-as-hostage strategy, given their overt skepticism about UA's competitive position and Jeff's lack of answers about how to reattract HVFs.
I think analysts are smart enough to quickly grasp the strategy of better aligning benefits with a customer's economic contribution.
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