Originally Posted by
CrazyOne
The response to my missing points inquiry:
"Thank you for your inquiry. Unfortunately, your request could not be processed because, our records indicate this rental was previously awarded 0 #1 Awards Points on or around 2013-02-14 based on the information reflected on the original rental record."
I mean, it's so ridiculous that it's funny.
I don't remember how many points it should be, not many, but still.

Got one of those yesterday also, same reaction. I actually laughed about it.
It was only a $28 rental but points are points. Doubt it's worth my time to pursue.