Originally Posted by CrazyOne

The response to my missing points inquiry:

"Thank you for your inquiry. Unfortunately, your request could not be processed because, our records indicate this rental was previously awarded 0 #1 Awards Points on or around 2013-02-14 based on the information reflected on the original rental record."

I mean, it's so ridiculous that it's funny.

I don't remember how many points it should be, not many, but still.