Originally Posted by
cbn42
On a related note, I absolutely hate it when cashiers thank you by name using the name on your credit card or loyalty card. It's completely fake and shallow.
My brother works at a major national pharmacy and they are required to greet customers by name. They are scored on it and customers are asked on the surveys if they did so.
I agree with you, I think it's fake and ridiculous. But at some companies, the "higher ups" at corporate think it's a wonderful idea.