Today. LH 714 from MUC. Gate 46 so as far from customs as possible. First clock showed 11:01. I was in F so had an escort, so didn't rush, stood on all the escalators. Immigration empty. Exited at 11:08 and took the 11:14 NEX. Even though NRT was desolate, somehow there was a line at JR, so I had to use the machine and not get Suica/NEX.
BTW, does JR have demand based pricing or something? Today it was 3310. Last time 2910. Sometimes 3110. Why does the price vary?
Also, is there actually a JR counter on level 1? I imagine that the queues would be even worse there than in the basement but maybe not today when the hall was empty.