Originally Posted by
sdsearch
There's your biggest mistake: There is no normal 4PM the day of the stay policy! It's totally up to the individual hotel, and therefore varies from hotel to hotel (and can also vary depending on time of year or with local special events), and there are hotels that have even longer than 3 day cancellation policy, and plenty of hotels that have 1 day or 2 days before.
Geesh - what's with the 'shouting'? Lighten up.
It's VERY common for hotels to have 4 or 6pm DOA cancel policies.
That's more the norm than the exception. However, there are exceptions whether it be 1day, 3days, 2weeks, 60days in advance, which is why people making ressies should always note what they are so they're not caught by surprise.
To the OP - contact the hotel directly & let us know how it went.
Cheers.