FlyerTalk Forums - View Single Post - Marriott Website: Data Security Glitch
View Single Post
Old Jul 17, 2013 | 6:15 am
  #3  
aaupgrade
30 Countries Visited
50 Countries Visited
3M
20 Years on Site
 
Join Date: Aug 2004
Location: DCA, EGE, IAD
Programs: MR LTT, BA Gold, AA LTP, UA Silver
Posts: 6,094
Originally Posted by Hosserunda
How should I handle this? Report to Marriott rep on FT? Can anybody reproduce it at their computer? Browser is IE.
Well if you want to chew up a lot of your time, follow-up with Marriott. However, their IT department doesn't care and couldn't code themselves out of a wet paper bag. They have introduced enhancements over the past 3 years that have resulted in a less functional memory hogging web site, that loads slow as molasses in the middle of January, and requires 5 mouse clicks instead of the previous 2 to do the same thing. I have complained multiple times for 2 years about basic navigation functionality that disappeared following their enhancements, to no avail. IT/Marketing cares more about how it looks on the surface and doesn't give a rat's butt (FT automatically puts ... for "a.s" - geez, really?) about the underlying functionality and user experience. JMHO
aaupgrade is offline