Originally Posted by
yowec
Is there a known glitch with the iphone app? In cases like this, does AC assign seats to waitlisted people before boarding or do they usually wait?
I'd say welcome to Air Canada friend, but no here, not now.
This should give you an idea of why most things IT related at Air Canada barely work - when they're not outright failing.
http://www.theonion.com/video_embed/?id=202
You could try sending Lise Fournel some feedback, but I hear she has outsourced the reading and replying of her messages.
In all seriousness, welcome to AC and Aeroplan, there are no better companies around that will give your patience a good exercise!