Originally Posted by
HIDDY
Quote:
Originally Posted by Sixth Freedom
And the public would say "BORING!"
Unfortunately when faced with a message along the lines of "with a little hard work you can get a lot more for your money" many people switch off.
Surely it's in the airlines interests to make their loyalty programmes easily understood by the man in the street though? The complexities of the programmes are so vast even their own staff don't know all the rules....nor do many frequent fliers judging by the number of questions posted on here.
I would have thought it was in their interest to have as few as possible knowing how to claim redemptions as they would rather have people paying hard cash for their seats instead.